PRIVACY
POLICY.

Who we are

This policy describes how Athwolf Corp. and its subsidiaries, referred to here as Athwolf, we, us or our, collect, use and share personal information in connection with our website and services.

Athwolf Corp. is headquartered at 2545 Tourangeau Rd, Windsor, ON N8W4P1, Canada. For questions about this policy or your information, email contact@athwolf.com.

Information we collect

The information involved depends on how you interact with us. It can include:

• Contact and delivery details: your name, email address, telephone number and billing or shipping address, including recipient details you supply for a gift.
• Account and purchase information: account identifiers, authentication information, order history, products viewed or purchased, payment-related details and transaction records.
• Information you choose to share: customer-service messages, product reviews, photographs, sizing preferences and other content submitted to us.
• Device and activity information: IP address, browser or device details, pages visited, links clicked and interactions with our website or communications.
• Other voluntary information: demographic, preference, professional or employment information supplied in a relevant interaction, and inferences drawn from the information described above.

Location information may be derived from your IP address or collected through device permissions and settings. Please provide another person’s information only when you are authorised to do so.

How information reaches us

We receive information directly from you when you shop, use an account, contact us, submit content or participate in an activity. We may also receive information from service providers, social platforms and other sources described in the interaction.

Cookies, pixels and similar technologies can collect information when you use our website or interact with emails. Information may also be inferred from activity, such as an interest in a product category.

How we use it

We use personal information to fulfil orders, process payments and account adjustments, arrange delivery, respond to enquiries, maintain accounts and provide our services.

We may also use it to improve the website and products, understand usage, personalise content and advertising, communicate about relevant products and promotions, prevent fraud, maintain security, enforce our policies and meet legal obligations.

Where an activity requires consent or provides an opt-out, the relevant choice applies to that activity.

When information is shared

We may share information with providers supporting hosting, payments, shipping, customer service, analytics, advertising, fraud prevention and other business services. Information may also be shared with affiliated companies, professional advisers or a successor in a business transaction, where appropriate.

Disclosure may be required by law or necessary to protect rights, investigate misuse or address a security issue. We may share information at your direction or with your consent. Reviews or other content you submit for publication may be displayed publicly.

Aggregated or de-identified information may be shared where it cannot reasonably identify you.

Cookies, analytics & advertising

We and our service providers use cookies and similar technologies to operate the website, understand browsing and purchasing activity, and support analytics and advertising. Advertising partners may use information about interactions across websites and services to deliver relevant ads.

You can use available website privacy controls, browser settings and relevant platform preferences to manage these technologies. Some choices need to be made separately on each browser or device. Restricting cookies may affect certain site features.

See our Cookie Policy for additional information.

Retention, security & transfers

We retain information for the purposes for which it was collected and for related business or legal requirements. Transaction records or correspondence may need to be retained after an account request has been completed.

Information may be handled by service providers in different locations, and the privacy laws in those locations may differ. We use safeguards appropriate to the information and its use; no internet transmission or storage system can be guaranteed completely secure.

Your choices & requests

You can update certain details through your account. To ask about access, correction, deletion, account closure or another privacy choice available under applicable law, email contact@athwolf.com.

We may need information to verify your identity and understand the request. Some information may need to be retained to meet legal or transaction-related requirements.

Use the instructions in promotional communications to opt out, or contact us for help. Essential order, account or service messages may continue when relevant to your purchase or account.

Children’s information

Our services are not intended to knowingly collect personal information from children under 16 without prior parental or guardian consent. If you believe a child has supplied information without the appropriate consent, contact us so we can review and address it.

Updates & contact

We may update this policy as our services or practices change. Revisions will be reflected on this page when published, and additional notice may be provided where appropriate.

For questions or privacy requests, contact the pack or email contact@athwolf.com.